This Month's Workshop

Abstract:

ISO 9001:2000 promotes the adoption of the Process Approach to management systems. This is a radical departure from the ‘Say What You Do, Do What You Say’ model of previous editions of ISO 9001.

ISO 9001:2000 focuses on setting business objectives that apply to customers (external, regulatory, internal), employees, suppliers and wider society. Subsequent processes to achieve these objectives are required followed by a closed loop improvement cycle of plan, do check and act (the essence of ISO 9001:2000).

This workshop will be an interactive session , theoretical at first followed by practical sessions focusing on examples of

• Objective setting using the SMART (Specific, Measurable, Achievable, Realistic and Timed) approach.

• Process definition and how they relate to procedures (not the same thing)

• Competency measurement

• Management commitment measurement

• Auditing to the new approach ! Not show me , tell me how ?

Speaker Biography:    

Roland Kelly serves as EAGLE Registrations Vice President with responsibility for the Western Region of the United States. Roland is responsible for new business development, customer service and auditing to various standards including ISO 9001, AS9100 and TL-9000.

A certified IRCA lead auditor (A011177) since 1996 Roland has conducted audits to multiple standards worldwide with companies with a diversity as broad as Intel Corporation, Dell Computer and Analog Devices to organizations that are small and very specialized including an organization of 1 person ! Roland was also selected by NSAI (National Standards Authority of Ireland) for all audit teams for initial and surveillance accreditation audits to ISO9001 and QS-9000 during 1996-1998.

Originally trained in the European automotive industry Roland advanced from safety compliance officer and quality systems auditor to senior quality management in a vehicle assembly environment, specializing in military programs. Telecommunication experience was also gained within GTE Corp and Nortel Networks including TL-9000 and ISO9001:2000 implementation.

More recently Roland co-authored a standard on best practice in Electronic Commerce focusing on Internet privacy, security and transactions.

Roland holds BS MS and MA degrees in Manufacturing Engineering (and holds a very wide range of industry and business credentials). Roland is also an active Senior Member of ASQ in Southern California and is the Chair of the San Diego Chapter of the Society of Manufacturing Engineers.

Achievements and Awards

•  Selected by NSAI for all audit teams witnessed by the Registrar Accreditation Board for ISO9000 and QS-9000 accreditation of NSAI worldwide.

• Witnessed by the US Department of Defense for the acceptance of ISO9001 certification in lieu of compliance with MIL-Q-9858.

• Appointed NSAI voting representative member at the Automotive Industry Action Group.

• Represented NSAI USA at TC 207 Worldwide Conference on ISO14001 and TC 176 on ISO9001, 2000 Edition

Certifications

• TS/ISO 16949:2002 Lead Auditor IATF , Detroit MI 2002

• SAE Certified AS9100 Lead Auditor (Aerospace Auditor AA), EAGLE Registrations 2001

• ISO9001:2000 Certified Lead Auditor , IRCA UK  2000

• Clicksure Certified Lead Auditor of E-business Systems, Oxford University 2000

• Quest Certified TL-9000 Lead Auditor 1999

• ASQ Certified Quality Engineer 1997 CQE 36827

• NSAI QS-9000 Lead Auditor (satisfying QS-9000 Automotive Industry experience requirement) 1996

• AIAG Certified QS-9000 Lead Auditor 1996

• IRCA/IQA (UK) Registered Quality Systems Lead Assessor 1996 –No. A0011177

• RAB Registered Lead Auditor - No. Q05207 1996-1999

The only Registrar to ever score the Number 1

ranking in every category is

EAGLE Registrations in the 2001 Quality Digest Survey.

Roland Kelly
(760) 635 9235

(760) 419 0260 Cell

(760) 635 9247 Fax

RolandKelly@msn.com

Dinner will be served promptly at 5:30 and the program will begin at 6:00 PM

Location:   Ericsson Building

Time: 5:30 PM – 9:00 PM   

Address:  6455 Lusk Boulevard , San Diego, CA92121

If you are interested in attending this workshop, please fill out and submit the following on-line form and bring a check to the meeting, or you can mail this form with the check made out to ASQ, San Diego Section 0703 to   * spaces are mandatory. 

Upcoming Workshops (Chronological Order):

Past Workshops (Reverse Chronological Order):           

Sponsored by UCSDE

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or call (858) 882-8018