|
| Our section hosts
workshops once per month as a cost effective way to keep up to date on
quality practices, and to network with some of the best quality
professionals in industry. Dinner & 0.3 re-certification units
included. Held in meeting rooms upstairs. See
feedback from past workshops, "... the workshop was AWESOME!",
or "... the best investment I've made in years". Jump
Below to: |
Typical Workshop (4/2002) |
|
This Month's Workshop |
Upcoming Workshops |
|
Past Workshops |
RSVP Form |
This Month's Workshop
|
TOPIC |
Taught By |
Date |
Cost |
Contact |
|
Quality Function Deployment (QFD)
|
Keith Boyle
|
Feb.
26, 2003
|
$50
Members with Reservation, $60 "Non Member/Day of the Event"
|
Don
Griego
|
Abstract:
|
Quality Function Deployment 3-Hour
Workshop
Dramatically Improving the
Product and Service Design Process While Rapidly Increasing Customer
Satisfaction
Quality Function Deployment (QFD) is one of the most powerful approaches
for developing products and services that deliver value and generate
customer satisfaction. Benefits to using QFD are rapid product
improvement, increased customer satisfaction, reduction in the total
product, process and service development cycle, and increased market
share. |
|
Now a key technique in the Six-Sigma and Lean toolbox, QFD provides you
the ability to capture and prioritize customer needs, compare your
performance with your competitors and identify specific activities to
exceed your customer’s expectations and leap frog your competition.
This intensive, hands-on workshop will introduce you and your staff to
this enabling tool for today's dynamic environment and provide an
opportunity to apply the tools and techniques of QFD. |
 |
This workshop will provide the information to gain knowledge in the following
topics:
-
What is Quality Function Deployment?
-
How Can QFD Help You?
-
Understanding the Voice of the Customer and QFD
-
Identifying and Prioritizing Customer Needs and Benefits
-
QFD and Product and Process Development
-
Strategic Planning with QFD
Stop using all your time and energy reacting to internal and external customer
requirements and dynamic changes. Learn anticipate your customer’s requirements
and stay ahead of your competition in this 3-hour workshop. You’ll gain
knowledge of the following techniques and be able to put them to work
immediately.
-
The 5-step roadmap to successful QFD – discover why some companies are far
more effective than others at satisfying their customers.
-
How to use QFD as a communication tool to create synergy and alignment in
your organization.
-
Specific hints to build and sustain commitment to the QFD process during
development and deployment.
-
Recognize and avoid common QFD pitfalls and mistakes that can cause QFD to
fail.
Extensive QFD workbook and
practical worksheets/handouts included in workshop!
Speaker
Biography:
Keith Boyle, P.E., is an internationally recognized
performance professional and principal consultant with Quality & Productivity Resources – a consulting company assisting organizations achieve performance
excellence. He has spent over twenty-five years working with manufacturing and
high-tech organizations in North America, Asia and Europe - dramatically
improving their quality and productivity. Prior to founding QPR he spent over
ten years as Manager, Total Quality Assurance for Solar Turbines and provided
leadership to their winning application in the 1998 Malcolm Baldrige National
Quality Award.
Mr. Boyle’s international experience encompasses Operations, Quality, Process
and Project Management and specializes in lean product development, lean
manufacturing, process management, six-sigma/quality improvement, QFD, FMEA and
strategic business excellence. He is a Senior Examiner for the Malcolm Baldrige
National Quality Award.
He is the Chairman, Academic Advisor and Principal Instructor/Facilitator for
the UCSD Six-Sigma Institute and the UCSD Institute for the Lean Enterprise.
Keith has been an instructor with UCSD since 1997 for both on-campus and
in-house contract workshops and has provided instruction on QFD, Six-Sigma and
Lean in the US and on international assignments. He was honored with the
prestigious Outstanding Instructor Award for Engineering and Science from UCSD
in 2000.
Keith Boyle,
(858) 566-6432
Quality & Productivity Resources
Dinner
will be served promptly at 5:30 and the program will begin at 6:00 PM
Location:
Ericsson Building
Time:
5:30 PM – 9:00 PM
Address:
6455 Lusk Boulevard , San Diego,
CA92121
If
you are interested in attending this workshop, please fill out and
submit the following on-line form and bring a check to the meeting, or you can mail this form
with the check
made out to
ASQ, San
Diego Section 0703
to *
spaces are mandatory.
Upcoming
Workshops (Chronological Order):
|
TOPIC / Link |
Taught By |
Date |
Cost |
Contact |
|
Quality Function Deployment (QFD)
|
Keith Boyle
|
Feb. 2003
|
$50
Members with Reservation, $60 "Non Member/Day of the Event"
|
Don
Griego
|
|
Open |
|
March 2003
|
$50/$60
|
Don
Griego
|
|
FDA Compliant Design Verification and
Validation
|
Hank Posters
|
April
2003
|
$50/$60
|
Don
Griego
|
|
Open |
|
May 2003
|
$50/$60
|
Don
Griego
|
|
Inthinking & Enterprise
Thinking Concepts
|
William Bellows, Ph.D.
|
June 25, 2003
|
$50
Members with Reservation, $60 "Non Member/Day of the Event"
|
Don
Griego
|
|
Open |
|
July 2003
|
$50/$60
|
Don
Griego
|
|
Short Run
Techniques of SPC Charting
|
Bill Evans
|
Backup
|
$50
Members with Reservation, $60 "Non Member/Day of the Event"
|
Don
Griego
|
|
If you
or your company has special education needs or special interests in
hosting or presenting a workshop, please contact
Don Griego
at: don_griego@msn.com.
|
|
Past
Workshops (Reverse Chronological Order):
|
TOPIC / Link |
Taught By |
Date |
Cost |
Contact |
|
Lean & Theory of Constraints
|
Jane Marshall
|
Jan. 29, 2003
|
$50 Members with Reservation,
$60 "Non Member/Day of the Event"
|
Don
Griego
|
|
We had no workshop in December
2002
|
|
We had no workshop in November
2002
|
|
Internal Audit Techniques
|
Diane Geldreich
|
October 23, 2002
|
$40 Members with Reservation,
$50 "Non Member/Day of the Event"
|
Don Griego
|
|
Statistics for Quality Engineering: DOE and other techniques
|
Dr. Leonard
Perry
|
September 25, 2002
|
$40 Members with Reservation, $50 "Non
Member/Day of the Event"
|
Don Griego
|
|
“ISO 13485, The Global Device
GMP”
|
James E. Stanley, MS
Regulatory/Clinical Consultants, Inc.
|
August 28, 2002
|
$40 Members with Reservation, $50 "Non
Member/Day of the Event"
|
Don Griego
|
|
Lean Manufacturing 101: The
Basics & Getting Started
|
Roger Olson - Partner
Systems Quality, Inc.
|
July 31, 2002
|
$40 Members with Reservation, $50 "Non
Member/Day of the Event"
|
Don Griego
|
|
The Application and Interpretation
of Geometric Dimensioning and Tolerancing (GD&T)
|
Michael A. Sandford is the President of
Technical Documentation Consultants of Arizona, Inc.
|
Wed. June 26, 2002
|
$40 Members with Reservation, $50 "Non Member/Day of the Event"
|
Don Griego
|
|
We had no workshop in May 2002
|
|
ISO 9000:2000 Transition
|
Diane Geldreich, et.al.
|
Wed. April 24, 2002
|
$40 Members with Reservation, $50 "Non Member/Day of the Event"
|
Don Griego
|
|
We had no workshop in March 2002
|
|
Using Excel for Statistics
|
Dr. Jim McMahon
|
Wed. Feb. 27, 2002
|
$40 Members with Reservation, $50 "Non Member/Day of the
Event"
|
Don Griego
|
|
Six Sigma Calculations
|
Rich Ostrin
|
Wed. Jan. 30,
2002
|
$30
|
Don Griego
|
|
"Transition
to ISO 9001:2000 Without Tears" |
Mr. Vinod Kumar, founder President of ISOguru, Inc. |
October 24th from 5:30 to 9:00 P.M. |
$30
|
Don Griego
|
|
Combined meeting & workshop. This 2 hour Workshop on "Regulatory Audits and
QSIT". See Sept. meeting topic |
Barbara Moynier - Senior Food and Drug Investigator and her colleagues
|
September 26th from 5:30 P.M. to 9:00 P.M. midweek training opportunity |
$30
|
Don Griego
|
|
