Abstract

What if, in our healthcare organizations, we could dramatically improve the quality and timeliness of patient care, in the short-term, without heavy investments, without adding more resources, and without asking current staff to participate in yet another motivational program? Sound like an impossible dream? It has been done, and is currently being done, in hospitals around the world. 

Hospitals and other healthcare provider organizations are achieving dramatic reduction in ER wait times, improved quality of patient care, shorter length-of-stay, and increased patient "throughput" (and increased revenue) in acute care and operating theaters, all without adding more beds or staff, and without asking staff to work harder. And it is not necessary to add more sophisticated computer systems either! How then is it being accomplished? By applying the principles and practices that are drawn from a body of knowledge known as "Theory-of-Constraints" (TOC). 

TOC is an evidence-based approach that does not interfere with clinical practice, but seeks to remove delays and attack the core problems that currently impede the effective use of the capacity and resources we already have. In this session we will describe major problem scenarios that exist in today's healthcare environments, and point toward a practical, feasible way out that will help make our patients and organizations better, sooner, and in a sustained way. 

Biography

Bob Reary is President of non-profit HealthTOC, and has over 25 years of experience in operations, process and performance improvement in life sciences and other industries. 

He specializes in increasing operational throughput (patient flow and revenue) and quality with low or no additional operating expense or investment. 

Bob is a practitioner of the Toyota Production System and the application of lean manufacturing practices in service and production environments. Applying expertise learned from the manufacturing sector, he is a past member of the Supply Chain Council's SCORboard, and the Board of Directors of the Stanford Supply Chain Forum. 

Bob is trained as a Jonah in Theory-of-Constraints by the Goldratt Institute, has a certificate in Demand Flow Technology from the John Costanza Institute of Technology, and achieved his Fellow-level certification with the American Production and Inventory Control Society.

Contact Information:  breary@healthtoc.org  480-390-3726

Pre-clinic Information:

Abe Wong is the Programs Chair for our San Diego Chapter, and the Vice Chair for the San Diego Hong Kong Business Association.  He also chairs the Asia Pacific Task Force and on the Board of Director with the International Trade Advisory Board.

Mr. Wong has been providing consulting services to multinational companies to improve their efficiency and quality in operations for over twenty-five years. Mr. Wong is an engineer has a Master’s degree in Telecommunications and a law scholar. He received various certifications, including RAB Certified ISO Lead Auditor, Certified Chinese Interpreter, and Certified Six-Sigma Black Belt. Mr. Wong is fluent in English, Mandarin and Cantonese Chinese.

Mr. Wong instructs on occasion for the EMBA program on topics such as Trading with China at the California State University San Marcos. He also consults to the China State FDA and is a designated U.S. representative for China Customs and the Canton Fair organization.

GMPSigma is a California registered limited liability corporation in the practice of providing consultation services to clients in the areas of FDA QSR and cGMP compliance, ISO 9001 and Lean/Six-Sigma implementation, worldwide product CE Marking, China CCC and SFDA compliance. GMPSigma is also part of a business network with the U.S. Department of Commerce, the San Diego World Trade Center, the Hong Kong Federation, and the Hong Kong Trade Development Council that specialized in establish match making trade relationship between the U.S. and China .
 

Abe Wong
CEO and Managing Director
GMPSigma, LLC  www.gmpsigma.com

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