ASQ SAN DIEGO SECT. 703 MEETING MAILING

The first of two regular monthly mailings from our section.

Visit Our Site at: http://www.asqsandiego.org or www.asqsd.org

American Society for Quality

June 5, 2009

Vol. XVI, #11

This is our 180th electronic newsletter.

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Instructions for modifying mailing list or membership status see bottom.

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IN THIS ISSUE  

• MESSAGE FROM THE CHAIR

  "New Fellows" by Brett Carter, Chair 

• THIS MONTH'S MEETING   

  "Delivering Value to the Business through IT Services" - by Brian Flora

  Pre-clinic: "How to Succeed in Quality: Part 2" by Kim Niles

  RSVP Submission Form  

• OTHER MISCELLANEOUS EDUCATIONAL UPDATES

       Current Refresher Class Schedule 

       Current Exam Dates Schedule

       This Month's Workshop

• OUR SPONSORS 

      Sponsor: USD

      Sponsor: PQS Certification Training

      Sponsor: GMP Label

      Sponsor: National University    

Other Announcements & News

• New class schedule:  See http://www.asqsandiego.org/attach_files/EdSchedFaxForm_ASQSD_050909.pdf  (pdf; free viewer link at page bottom).  Students are responsible for ordering the required textbook from the Quality Council of Indiana at the following website: http://www.qualitycouncil.com/cm.asp#primers_bm  (Books are listed under Primers) Courses will be offered annually or semi-annually to align with the ASQ Certification Exam Dates (See table below). Contact our Education Chair for financial assistance or more details at david.clinard@gmail.com or call call (619) 244-2797. We offer these courses to you as a service to our members to help them get certified as an ASQ Professional.  

• ASQ NEWS:  

  • Keys to Success, Engagement and Excitement:  Throughout the ASQ World Conference, representatives of the Government Division interviewed attendees regarding their thoughts about quality in government and collected the responses on camera. The division's booth was decorated with life-sized cutouts of U.S. President Barack Obama and Uncle Sam. The video has been posted on YouTube and hyperlinked from the Government Division Web site. View the movie to see the whole picture-and to generate unique ways your member unit can generate buzz and member engagement.

  • Two Sections Dissolved:  At the April board of directors meeting, the Western Colorado Section 1314 and West Plains-Mountain Home Section 1315 (Missouri/Arkansas) were dissolved at the request of members and the regional director. Members were transferred to other sections by request or based on their zip code. 

  • New Student Branches Approved:  Also at the April board meeting, two new student branches were approved: University of Central Missouri (UCM) Student Branch, sponsored by the Kansas City Section 1301 and the Universidad de Celaya Student Branch, sponsored by the Mexico City Section 1403. Congratulations to the student members and section leaders whose efforts resulted in these new member communities.

  • New Handbooks Help Prep for Certification Exams:  Certifications can be a valuable career investment, particularly in today's economic environment. ASQ headquarters now offers a series of exam  preparation handbooks for 14 of ASQ's existing certifications, including Quality Auditor, Quality Engineer, and Six Sigma Black Belt.Discounts on handbooks are available for ASQ members. Read the press release.

  • Manufacturer Achieves Social Responsibility Goals:  Find out how Ecolab Inc., the global leader in cleaning, sanitizing, food safety, and infection prevention products and services in Minneapolis, Minn., approaches social responsibility (SR).  Ecolab's Kristina Taylor is one of three panelists who will appear at a SR panel discussion at ASQ's World Conference on Quality and Improvement next month. Read the article.

• We recently had our 753rd job ad!!  See http://www.asqsandiego.org/jobs.htm ... and keep sending them in.  

• Our Linked-in Group:  http://www.linkedin.com/groups?home=&gid=1234957&trk=anet_ug_hm  

• Sponsor Pages:  Don't forget to check out our sponsor pages.  Great courses and products being offered!!  See links at the bottom of this email. 

• Other Local Events:  Don't forget to check out other local events on our local event calendar.

This Month's Meeting

Our May meeting went well (see details here).  Our June meeting will be as follows:

Abstract    ITIL stands for the "Information Technology Infrastructure Library," a set of volumes originally compiled in Great Britain in the 1980's describing Best Practices for IT. Now in its third iteration (v3), ITIL focuses on IT as an organization built around provision of "services" rather than technologies. The focus on the design, development, deployment, support, and ongoing improvement of IT services based on business needs strikes at the very heart of ITIL, and at the core responsibilities within IT as a profession.    Key Objectives:    Gain an understanding of the content and origins of ITIL Learn about IT Service Management as a philosophy Discuss the need to balance competing (and often opposing) objectives Review the IT Service Lifecycle as it relates to the development, deployment, and ongoing support of IT Services Learn to drive business innovation through organizational learning    About Our Speaker    Brian Flora is a results-oriented Information Technology professional with over 12 years experience in driving technology solutions to business, financial, and logistical issues within rapidly changing environments. He is experienced in Business Continuity Planning with an emphasis on Enterprise Storage and Internet technologies.    Brian writes regular contributions for CIO.com, and is founding member of the IIBA chapter in San Diego, where he currently serves as VP of Professional Development. He attended the W.P. Carey School of Business at Arizona State University and is a certified ITIL Expert, ITIL Service Manager, and ISEB accredited Master ITSM Instructor.   Pre-Clinic    This month for our pre-clinic, Kim Niles (ASQ Officer & Fellow, MSQA, CSQE, CQE) will review 30minutes of job justification models in his pre-clinic series on "How to Succeed in Quality".  All of the following models were developed by Kim while writing a book by the same title due for publication later this year.  Nominal group techniques (NGT) will be used in related group exercises during this pre-clinic:    Candidate Selection Pugh Matrix Pentagon:  Five metrics commonly used to facilitate judging your fit in the organization.  Job Justification Triangle:   You may be the most qualified person for the job and still lose or not get hired for it due to any one of these three major reasons.  Every position has a different mix of these justification reasons.   The XEAM Model:  Ways of looking at the various types of needs others have of you at work or home.  Those above you, below you, and beside you all have different expectations of you.     We covered this during our May meeting, prioritized this list, and brainstormed how to be successful in Quality.  This month we will review the results and brainstorm another related question using NGT. The AAMO Barrier Breaking Model:  Ways of determining the root cause of human situation related barriers in order to break through them. The Quality Professional Roles & Strengths Model:  While various psychological tests exist for how we all think (4 - 34 different types of thinking depending upon the test), some ways of thinking have shown to benefit quality professionals better than others due to the types of roles we play.  This model attempts to model those connections.                Meeting details are as follows:    Meeting Details RSVP Please use the RSVP form on our meetings page Meeting Date Tuesday June 9, 2009 (normally the 2nd Tuesday of the month)  Agenda 5:15 pm             Registration & Happy Hour Begins 5:40 pm             Pre-meeting-clinic 6:10 pm             Dinner  6:35 pm             Announcements  6:45 pm             Main program   7:45 pm             Raffle and Speaker Prizes 7:55 pm             Adjourn Menu Great buffet meal  Price RSVP Form Here NEW sponsor subsidized prices No Food Arrive Late Early RSVP Dinner With RSVP Dinner Without RSVP ASQ Student Members Free $5 $10 $12 Regular Members  Free $15 $20 $ 22 Non-Members Free $20 $24 $ 26 Door Prizes Door prizes issued at the end of every meeting Dress  Nice Casual   Location  This month we're at: Country Inn & Suites By Carlson (formerly Prime Hotel, formerly Wyndham San Diego North) 5975 Lusk Boulevard, San Diego CA 92121 Their Phone: (858) 558-1818 see map here          Parking Ample free parking RU Points 0.15 pre-clinic meeting (30min) + 0.3 meeting (60min) = 0.45 Other Meeting Support Announcing the Speakers:  You ...or an officer at large Master of Ceremony:  Brett Carter Manning the Sign-in Table:  Officer Joel Davey Announcing the Prizes:  Officer Arta Motadel Ordering the Food:  Manijeh Farrokhi Coordinating the Speakers:  Abe Wong

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EDUCATIONAL PROGRAMS UPDATES

     

Our section proudly sponsors a variety of educational and professional training

opportunities.   See our main education page and our current refresher course training schedule.  

 

 

Current Exam Dates Schedule               (Recently updated table)

 

If you are interested in pursuing any of these certifications, we recommend that you click on the links below that take you to the National ASQ page where you can read the body of knowledge for each certification type.  

 

Certification Types and Links to "Body of Knowledge", & Additional Information	Application Deadline	Exam Dates
CQT - Quality Technician CRE - Reliability Engineer CQI - Quality Inspector CMQ/OE - Manager Q&Org.Ex. CSSBB - Six Sigma Black Belt CHA - HACCP Auditor CBA - Biomedical Auditor	Every January and August Next is August 14, 2009 Then again on: January 2010	Every March & Oct. Next is October 17, 2009 Then again on: March 2010
CQE  - Quality Engineer CQA - Quality Auditor CSQE  - Software Quality Eng. CQIA - Q Improvement Associate CCT - Calibration Technician CQPA - Quality Process Analyst CSSGB - Six Sigma Green Belt	Every April and October Next is April 10, 2009 Then again on: October 9, 2009	Every June & Dec. Next is June 6, 2009 Then again on: Dec. 5, 2009

 

Workshops, Modular Courses, Tech Clinics, Study & Discussion Groups 

Workshops:  No workshops currently scheduled.  Our workshop coordinator is looking for speakers, interesting topics, and a meeting location.  Contact our Education Chair Dave Clinard  Modular Courses & Tech Clinics:  No modular courses currently scheduled in lieu of pre-meeting technical clinics.  15-30 min tech clinic speakers needed.  Can you share a model, method, or tool with us?  Perhaps a student paper or a case study from work?  Contact our Ed Chair or Programs Chair as applicable.    Study & Discussion Groups:  Our section supports both ASQ sanctioned and informal study and or discussion groups.  You just missed the Food & Drug discussion group meeting on Sampling Plans and the Six Sigma discussion group on Experimental Design.  Contact Kim Niles if you want to help plan our next Six Sigma DG meeting, an on line demo by a Minitab statistician in April.

 

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Newsletter Sponsors

 

Our newsletter sponsors this month are:

 

Mail application with check to:  PQS, 6977 Navajo Road , San Diego , CA 92119 For more information phone: (619) 713-6555, Fax (619) 342-2661, www.pqsinc.org or email sharky.watkins@pqsinc.org

Lean Six-Sigma:  Green-Belt, Black-Belt & Master B-Belt  Lead & facilitate Lean Six-Sigma implementation in your company.   Click Here for More Info

Click on picture

Our refresher courses are now held at National University.  See our Education page

 

Be Our Sponsor - Contact Kim Niles

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Sincerely, Kim Niles - Quality Engineer & Communications Chair  

See All Officer Contacts 

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