NOTE THIS WILL BE ONE WEEK EARLY TO ACCOMMODATE SPECIAL SPEAKERS

Abstract

Currently in the US presenting a paper on INTEGRATED MODEL FOR BUSINESS EXCELLENCE in Los Angeles at the ASQ Management Conference.

Organizations worldwide have realized that it is high time emphasis is given on Quality and Customer Satisfaction. Due to intense competition, everywhere we see cost cutting, reduced time to market and varied designs with more and more features etc.

There are many existing initiatives like Total Quality Management, Total Productive Maintenance, ISO, Business Process Re-engineering, Six Sigma, Lean, Balanced Score Card, World Class Manufacturing etc. being used. Project Management, which is management of personnel, resources, time, customers, suppliers and other stakeholders, is another major issue that needs to be addressed adequately and simultaneously along with quality improvement initiatives.

Just as we get our body parameters checked from time to time in order to remain fit, Organizations need to keep a check on the “Critical Business Parameters” from time to time / identify better reflectors and maintain them as desired to ensure business stability and growth. Author suggests use of his integrated model in addressing the Critical Business Issues.

Six Sigma and Lean are practiced as methodologies of process improvement to achieve business excellence. Six Sigma is a systematic method of using extremely rigorous data gathering and statistical analysis primarily focusing on reducing variation. It also helps in developing corporate strategy and bringing about organizational change by aligning people and processes. Lean thinking in terms of better inputs, design, execution, control etc., without sacrificing on the intent acts as catalyst.

Six Sigma (Statistical Thinking) and Lean (Innovative thinking) when used in conjunction with Project Management can be recognized as panacea for all ailments! This author, based on his vast and diversified research and consulting experience has evolved a ‘Model’ integrating Six Sigma, Lean and Project Management that will be able to address the Critical Business Issues (both efficiency and effectiveness issues). The presentation highlights this new ‘Integrated Model’ to achieve business excellence.

 

Speaker Biography

Mahesh Chinnagiri
Statistical Quality Control & Operations Research Unit
Indian Statistical Institute, Bangalore, India
e-mail : chinnagiri212@rediffmail.com
chinnagiri212@yahoo.com
 

Mahesh Chinnagiri is a Six Sigma Master Black Belt and ASQ Certified Six Sigma Black Belt. He is basically an Engineer with M.Tech in Quality, Reliability and Operations Research. He is presently with Statistical Quality Control & Operations Research Unit, Indian Statistical Institute, Bangalore, India. He has more than a decades experience in training and consultancy on Six Sigma, SPC, DOE, ISO 9001, CMM, World Class Manufacturing, Software Quality Assurance etc. He is a Lead Auditor for ISO 9001 management system. He is currently doing his research on Software Quality Management, Project Management and Six Sigma. He has presented / published papers in various National and International Conferences / Journals respectively.

Within the country he has presented his papers in QAI’S SEPG 2003 Conference in Hyderabad, Six Sigma India 2004 Conference in Mumbai, QAI’S Project Management Leadership 2005 International Conference in Bangalore wherein he was awarded the Best of the Best Awards (1st Runner Up) to name a few. Internationally he has presented papers in Conferences as given below.

Mahesh Chinnagiri was invited and he presented following two Papers at the 9th Annual Research Seminar organized by Dr. W. Edwards Deming Institute in Conjunction with Fordham University held in New York, USA in February 2003

• A Statistical Approach to Defect Prevention and Maximization of Software Quality and Productivity through Enhancement of Intrinsic Capabilities of various Software Processes”.

• “Quality Engineering of Insulators: A Holistic Approach.

Again Mahesh Chinnagiri was invited and he presented following two Papers at the 10th Annual Research Seminar organized by Dr. W. Edwards Deming Institute in Conjunction with Fordham University held in New York, USA in February 2004

• “Fallacies during Six Sigma Implementation”

• “Achieving Total Quality : The Deming Way”

Recently he was invited and he presented his paper titled “Achieving Process Excellence by Nesting DMAIC Methodology in ISO 9001:2000 – Indian Experiences” at the 12th Annual ISO 9000 Summit organized by ASQ (American Society for Quality) held in Atlanta, USA during April 4-5, 2005.

 

Brief Bio for Prof. C. A. Setty

- After securing Mechanical Engineering Degree he joined Statistical Quality Control Division, Indian Statistical Institute in 1954.

- Was Head of SQC & OR Division, Indian Statistical Institute for 2 terms

- Had a major hand in organizing in India programs of

* Dr. Ishikawa (1965)
* Dr. Juran (1968)
* Dr. Deming (1971)
* Dr. Taguchi 1955 onwards

- Visited industries: U.K (1961-62), Japan (1978), USA and Germany (1985)

- Evolved in-plant training program, with a separate module for work force, popularized Orthogonal Array experimentation in India

- Initial work at Sundaram Clayton, lead to its receiving Deming Prize

- Engaged in promotion, training and advisory services in the Quality field in variety of industries even after retirement in 1992.

- Published and presented his papers in various National and International Journals / Conferences

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